Payment Options

Insurance Billing Update

Starting February 2, 2026, the Student Health Center (SHC) is billing insurance for clinic services—including office visits and procedures. See the Health Insurance Billing Project section below for more details.

Health Insurance Billing

As of February 2, 2026, the SHC began billing students’ health insurance plans for clinic services—including office visits and procedures. Students will have other payment options for services at the SHC besides insurance in case of no insurance, high-deductible insurance/underinsured, financial hardship and privacy concerns.  

For more information on insurance plans and resources see: Insurance plans and Resources

Self-Pay

 Self-pay rates are adjusted rates to encourage timely payments. This can be helpful for students who are uninsured or would prefer to pay directly. Please note that if you choose self-pay, you will not be able to submit the receipt for insurance reimbursement.

To learn more about these rates, visit our Self-Pay Rates page.

Request an Itemized Receipt

For students that have out-of-network insurances, this option may help to cover some of the costs of a visit. Students are able to download an itemized receipt from their MyWesternHealth portal to review all charges. These receipts can be submitted to your insurance carrier for reimbursement on covered items.

If you need assistance with this, please contact Shcbilling@wwu.edu

 

Bridge Plan

The Bridge Plan is a payment program designed to support students who are underinsured, have high-deductibles, or prefer a program with more confidentiality than their current insurance program. For more information visit Bridge Program Page.

Financial Hardship

The Financial Hardship Application is an option to support students who are under certain income levels or Financial Aid criteria and have exhausted any insurance billing options available to them. The Financial Hardship process is meant to be short and simple for students, and for applications to be reviewed in a timely manner. This process is separate from Financial aid or scholarships. 

To learn more please visit our Financial Hardship page.

Still Have Questions?

Check out our Billing FAQ page for more answers to your questions.  If you can't find what you are looking for on that page please email student.healthcenter@wwu.edu.