What is Confidential?
Your office visits, clinic communications, and fees charged by the Student Health Center are confidential. This means we do not discuss your health or your treatments with other students, your parents, or other people not directly involved in your care without your permission.
When is My Confidentiality at Risk?
If you use your insurance for lab tests or for a pharmacy prescription (including the purchase of an IUD or Nexplanon if you have Kaiser), your confidentially may be compromised. Many insurance companies send an “Explanation of Benefits” form (EOB) to the primary insurance holder (typically, a parent or a spouse) when they pay for services. The EOB names the service provided and how it was covered.
If you would like to use your insurance but are concerned about your confidentiality, you can write your insurance company to request that EOBs are sent to you for care related to reproduction, STIs, substance use disorders, and mental health services - or if you feel that disclosure to the insurance holder would put your safety at risk.
In your “non-disclosure” letter, include the following:
- Your name and address,
- Which information you would like protected,
- The names & descriptions of the types of people who cannot access your health information,
- Information re: how you will cover co-pays & cost sharing, and
- Your phone number & email address should the insurance company need to contact you for clarification or additional information.