Frequently Asked Questions
What is MyWesternHealth?
MyWesternHealth is your personal health information portal. It provides a way for you to manage your health record and allows you to communicate with your provider in a secure and encrypted way. We ask that you use MyWesternHealth to request your prescription refills* that you pick up at the clinic and to communicate with your provider. After your appointment, the WWU Student Health Center providers send all follow up electronic correspondence, including lab and x-ray results, to our patients through this password-secured portal.
You will receive an email to your WWU email address notifying you a MyWesternHealth message is waiting. Please check your WWU email regularly so you do not miss an important message from us.
How do I log in?
You log in using your WWU Universal credentials. firstname.lastname@example.org and your password. If you have troubles please call the ATUS helpdesk at 360-650-3883.
Can I make an appointment through MyWesternHealth?
We do not make appointments via MyWesternHealth but you can see all of your upcoming appointments and you can cancel an appointment if need be.
*If you picked up your original prescription from a pharmacy you need to contact the pharmacy directly to get your prescription refilled.